Information For Clients
Everything you need to know before, during and after your
appointments with Newcastle Speech Pathology.
Information For Clients
Everything you need to know before, during and after your
appointments with Newcastle Speech Pathology.
Before Your First Appointment
• No referral is needed, you can book directly online or by phone.
• Bring any previous reports or assessments if you have them, they’re helpful but not essential.
• Complete the getting to know you form. which will be provided after your discovery call.
• Allow approximately 60–90 minutes for an initial assessment session.
• Let us know at the time of booking if you have any specific needs (access requirements, interpreter, etc).
Fees And Funding
We offer a range of funding options to make therapy accessible.
Private fee-for-service
Standard hourly rates apply. We will provide a quote before your first session.
NDIS
We are a registered NDIS provider. We can work with plan-managed, self-managed and agency-managed participants.
Medicare
Medicare rebates may apply if you have a GP-referred Chronic Disease Management (CDM) plan (formerly Enhanced Primary Care or EPC plan).
Private health insurance
Many private health funds cover speech pathology under extras. Check with your fund before your first session.
We would love to hear your thoughts or feedback on how we can improve your experience at Newcastle Speech Pathology!
Cancellation policy
We understand that schedules can change. Like most health practices, we charge a cancellation fee for missed appointments when less than 48 hours (2 business days) notice is provided. We understand that life happens, just let us know as soon as you can.
Notice required
• No charge: cancellations with at least 48 hours (2 business days) notice.
• Late cancellation or non-attendance: less than 48 hours notice will incur a fee of 100% of the session cost.
• Payment for a missed appointment is required on the day.
Late cancellations
Your scheduled session time may still be used to support your progress, including a telehealth or phone session, home practice materials, or therapy planning and goal review by your speech pathologist.
If your clinician cancels
You’ll be notified as soon as possible and a make-up appointment will be arranged.
Common Questions
No. You can book directly with us, no GP referral required. A referral may help you access Medicare rebates or is required for some NDIS pathways, but it's not needed to get started.
The best first step is a free 10-minute phone consultation. Our speech pathologists can talk through your concerns and advise whether an assessment is recommended.
This varies significantly depending on the nature and severity of the communication difficulty, and how often we see your child. We'll give you an honest estimate after the initial assessment.
We do not routinely bulk bill Medicare. A gap fee applies. Please contact us for current fees.
Yes, we offer telehealth for all services where clinically appropriate. Many families and adults prefer this for convenience.
Ready to Get Started?
Take The First Step Today
Everyone deserves to be heard,
and we’re here to help
Ready to Get Started?
Take The First Step Today
Everyone deserves to be heard,
and we’re here to help
